ONLINE SHOP POLICIES



Payment:


Only PayPal is accepted now.

Shipping:


We offer totally free shipping to local region (Hong Kong) with no minimum spend whatsoever. Your item(s) will be well-packed and shipped within 3 business days after the payment has cleared. Please noted that shipping fee DO NOT include registrated mail service and tracking number. To ensure safe delivery, additional HKD$15 is charged for an upgrade to registration mail, please inform us before you pay.



For Oversea Customers:

We welcomes orders from outside Hong Kong.  We use Hong Kong Post as our delivery company. Delivery charges vary depending on the type of products ordered and the service you select and cannot be refunded. Please note that we do not deliver to p.o. boxes and hotels. Customers should note that those countries which require custom clearance or import inspections will result in a longer delivery time.


Estimation time of delivery


Hong Kong 3-4 days
Asia 7-14 days
Australia 7-14 days
Europe 7-14 days
USA & Canada 10-20 days
others please check with me



Refunds & Exchanges:


If you are unsatisified with your purchased item(s) from FISH, please let me know instantly and check with me about the solutions. Exchanges or refunds are accepted, but you are responsible for all shippping fee. Exchages & refunds are accepted in a month after payment, we will not handle the expired case.



Welcome to contact FISH for details:

fishycraft@gmail.com



Flat 4A, 10/F, Good Harvest Industrial Building,
9 Tsun Wen Road, Tuen Mun, Hong Kong



Tel: (852) 9282 5657